Business Growth Webinar with The CX Academy
Improve your customer’s journey
Turn problems into profit
Create deeper relationships
What Customer Experience (CX) is and why it’s critical to Irish business
The CX Academy framework with best practice examples
Recognising CX Excellence in others - who does well in CX?
The need for CX education and certification to deliver immediate and long term ROI
About The CX Academy
Professional CX Certification
Achieve Customer Experience excellence
Fundamentals of CX
Meet your hosts
Rose holds a BA in English and Psychology (UCC), Masters in Management (UCD Smurfit School) and a Certificate in Company Direction (Institute of Directors).